Essentially, Twitter left a ball and a stick in a field and lurked on the...– Mob Rule! How Users Took Over Twitter | Magazine (via fred-wilson)
Profit was the rule behind every choice we made. Although the end goal was...– Jason Cohen, again from his excellent Rich vs. King in the Real World post, which you really should read in its entirety. There’s a simple graph in there that’s extremely powerful. Great stuff. Via @ruby, who is Jason’s cousin and a non-profit tech rockstar.
In short, although the goal was “Rich,” I achieved it by behaving...– Jason Cohen, in a GREAT post about why he sold his company. The the “rich”/”king” dichotomy is from Noam Wasserman’s HBS-related blog. Jason’s post is really worth reading in its entirety.
I enjoyed Freakonomics, as I enjoyed the fifty or so imitators that followed....– Umair Haque continues to amaze me with his ability to Godinize the most complex issues of our day.
I need you guys to understand that what we’re trying to do is hard. And I...– Barack Obama, in a political speech, but with a message that ought to be embraced by entrepreneurs (okay, it ought to be ebraced by everyone, but it should resonate with entrepreneurs in particular).
Not price-sensitive, but service-sensitive
A HBS blog post by Peter Bregman yesterday talked about why his experience at an upscale gym caused him to cancel his membership. While he was perfectly willing to pay higher monthly fees and other additional fees than he would have to elsewhere, he was quick to leave when faced with corporate policies rather than actual customer service. This led to some cross-industry research showing: ...